Warranty Discloser

Shift RCS Warranty Disclosure

At Shift RCS, we build gear to perform—and we stand behind it. Our Lifetime Gear Warranty covers all Shift RCS steering servos and wheels against manufacturing defects and functional failures when used as intended.

✅ What’s Covered

Defects in materials or workmanship

Gear-related failures during normal, intended RC use

Housings or internal components that fail under normal operating stress

❌ What’s Not Covered

Damage caused by abuse, crashes, misuse, or improper installation

Electrical damage resulting from incorrect voltage, inadequate amperage, water intrusion, or wiring errors

Cosmetic wear or aging that does not affect performance

Use in competitive, commercial, or extreme applications without proper maintenance

Power Requirements & Warranty Policy

All Shift RCS high-performance digital servos are engineered to operate within specific voltage and amperage requirements. Proper power delivery is critical to both performance and longevity.

Power System Requirement

Shift RCS servos must be powered by a properly rated external BEC capable of delivering stable voltage with sufficient continuous and peak amperage. As stated in each product description, Shift RCS specifies the Castle BEC 2.0 for approved operation.

Use of Underpowered Power Systems

Using an underpowered BEC, receiver-powered setup, or any power system unable to meet the servo’s current demand places the servo outside of its designed operating parameters.

When adequate amperage is not available, the following may occur:

Voltage drops under load

Partial motor stall conditions

Increased internal electrical resistance

Excessive heat buildup

Permanent damage to motor windings and control electronics

Damage resulting from these conditions is considered improper power supply, not a manufacturing defect.

Warranty Coverage Limitations

Failures caused by insufficient amperage, voltage sag, or improper power delivery are not covered under warranty and may void warranty eligibility.

Non-warranty conditions include, but are not limited to:

Use of an underpowered or non-approved BEC

Receiver-powered servo operation

Evidence of thermal or electrical damage due to current starvation

Operation outside published voltage or amperage specifications

Evaluation & Customer Support

While these situations fall outside standard warranty coverage, Shift RCS stands behind its customers. If you experience an issue, you may submit a Warranty & Service Request through our website along with proof of purchase.

Once received, we will evaluate the product and determine whether repair options or alternative assistance may be available at our discretion.

💬 How to Start a Warranty or Service Request

To begin a claim, please complete the Warranty & Service Form on our website.

Please be prepared to include:

Original order number or proof of purchase

A brief description of the issue

Clear photos or videos showing the problem

Important Notes

Warranty coverage is valid for the original purchaser only

Shift RCS reserves the right to determine repair or replacement eligibility

Replacement or repairs may include new or refurbished components, depending on availability

Questions? Contact us anytime at support@shiftrcs.com — we’re here to help keep your rig running strong.